ISGUS News 34_final

Forecast: the fast personnel cost prognosis Personnel costs are an important factor in the hospitality industry. „On the 30th of the current month, we want to know what costs we expect in the wage sector, for example in the area of ​non-wage labor costs“, the com- mercial director continues to report. The occupancy rate of hostels underlies strong seasonal fluctuations and therefore the forecast has become an essential planning tool for them. Fingerprint terminals In the youth hostels Rhineland-Palatinate and Saarland, employees have access to fingerprint terminals where they can make their bookings and view their current hourly balance. Abuses, such as courtesy bookings for absent colleagues, are impossible. Another option is to make the bookings via PIN code. For some employees of the hostels, it was important to know that the fingerprint for a booking at the terminal is in no way connected to a police database holding fingerprints, infringing their personal autonomy. Accurate Staff Planning Thanks to ZEUS®, Staff Planning in the Youth Hostels in Rhineland-Palatinate and Saarland can be precisely ma- naged. From reception and cleaning to kitchens, bistros and housing technology. All these areas are controlled by the respective management. In smaller youth hostels, the individual areas may overlap, so that employees often work in several depart- ments. The three youth hostels Prüm, Diez and Altlei- ningen also run public restaurants, Prüm additionally a congress center. Christian Stelzel (left) is a ZEUS® expert and took care of the roll-out and introduction in 44 youth hostels. Detlef Schmand (middle), Commercial Director of the Youth Hostels Rhineland-Palatinate and Saarland, appreciates the good cooperation with sales representative Nils Multhaup, ISGUS Frankfurt (right). More transparency and efficiency „ZEUS® has made our entire work more comprehensible and faster, especially with regard to the evaluations and the time it takes to correct problems that arise. For example, if an employee has questions about his or her working hours, then ZEUS® can quickly prove when he worked for how long“, reports Christian Stelzel about the software‘s useful transparency. „Payroll itself has also become simpler and faster thanks to ZEUS®. You have to imagine that a few years ago we had lists that were processed by hand. It took two or three days to pay the salary. Now that the operations managers have developed the necessary routine in dea- ling with the new Time Recording, this is a matter of no more than one hour with ZEUS®“, says Detlef Schmand with satisfaction. The bistro of the youth hostel Mayen is located in the middle of a wonder- ful Eifel landscape not far from the Rhine and the Moselle. 11